Greater efficiency is a perpetual goal for most companies. We have reached a time when the majority of businesses realize the value of a mobile application designed for their customers. These applications book appointments, provide a simplified platform for sales and increase brand awareness. What too many businesses don’t yet grasp is the potential an internal mobile application has for increasing a company’s efficiency, productivity, and profitability. Mobile applications are solutions to business problems, whether that problem is external or internal. Developing an internal enterprise mobile app has the potential to improve a company’s efficiency from top to bottom.
Reduce Your Paper Flow
One of the quickest ways to streamline your company’s internal processes is to look at the office paper-flow. All too quickly paperwork piles up, adding unnecessary lead times to a wide range of departments. For each piece of paper that crosses an employee’s desk, question whether that paperwork is important for that employee to perform his or her job. Paperwork goes beyond inboxes and outboxes, file cabinets and storage boxes take up valuable office space to house that paperwork.
When internal processes don’t work, they can cause frustration, delays, and financial loss. Work may either be duplicated or not done at all, resources are wasted, customers complain, and costs increase. Conversely, when a company streamlines internal processes, they eliminate redundancies, improve efficiency, and increase profitability.
Increasing Workplace Efficiency
In order to achieve the most streamlined practices for your business, it’s important to focus on simplicity; pinpoint what areas of your business cost you time, money, or both. The goal is to do less to achieve more. An internal business mobile application can greatly increase your employee efficiency by streamlining work processes. For example, if you have a sales associate who is at a networking event looking for leads, they can insert contact information directly into your internal database with a mobile application CRM service, rather than picking up business cards to input the information at a later time. The application is making a process easier for your employees, and increasing the chances of converting a new lead by inserting the information right away.
Networking events likely are not the only time your employees are away from their desks or out of the office for work-related tasks. Your employees might work remotely or travel frequently. Having a mobile application with functionality that can handle an on-the-go business model will positively impact your business. Internal business mobile applications can make it possible for colleagues to collaborate, even from a distance. Provide them with communication tools to discuss strategies, share documents, and receive updates in real-time. Include centralized training resources as well as expertise from various departments. Rather than having to email a superior with a clarifying question, an employee can have all the resources they need at their disposal. All of your print materials can be digitized and included as part of your internal mobile app.
Don’t be fooled; however, while simplicity should mean quicker and easier, it doesn’t mean basic. Simplifying or speeding up a process is the cornerstone for saving time, improving staff productivity, and increasing your bottom line.
Developing Your Internal Business Mobile App
The right internal business mobile application can dramatically improve efficiency, productivity, cooperation, and communication within your company. Improved internal processes manifest themselves to customers as better customer service, higher levels of engagement, and ultimately greater profits. Ready to find out how Copper Mobile can help your business? Check out our mobile app solutions and read a case study.